Skip to main content
Select a country or region

For a personalized experience, choose your country or region. You'll have access to offers, packages and services dedicated to you.

Air Tahiti NuiGo to Homepage
ATN: Main menu block
    • Column 1
      • Book a flight
      • Manage my booking
      • A la carte services
    • Column 2
      • Traveling in a group
      • Our destinations
    • Column 3
      • Partner services
        Book a TGV ticket, an accommodation, a car or even a helicopter.
      • Payment facilities
        Hold my fare for 72 hours, pay in several installments, pay with several cards or offset your emissions.
    • Column 1
      • Flight Deals
      • Deals & Packages
    • Column 2
      • Packages by island
      • Packages by themes
    • Column 3
    • Column 1

      Login / Sign Up

      Connect to your Club Tiare account or Join Now

      Forgot account| Forgot password
    • Column 2
      • Our program & its advantages
        Join our Club Tiare frequent flyer program to start collecting miles and enjoy exclusive benefits.
      • Earn Miles
      • Buy or transfer miles
      • Redeem Miles
    • Column 3
      • Online shop
      • Non-air Partners
        Earn & Burn your Miles
      • Club Tiare news
    • Column 1
      • Documents and entry requirements
      • Sanitary measures on board and at the airport
    • Column 2
    • Column 1
      • Online check-in
      • Arrivals & Departures
      • Airports and Lounges
      • Air Tahiti Nui app
    • Column 2
      • Onboard experience
        Discover our travel classes, entertainment, wifi and onboard menus.
      • Passenger services and assistance
        Traveling with your family, an unaccompanied minor, a pet or requiring special assistance.
      • Baggage Policies
        Dimensions to respect, regulated or prohibited items, sports equipment...
    • Column 3
      • Our cargo and tracking service
        Ship your parcels, bulky items or have your pets travel in the hold.
      • Reva Tahiti your travel guide
        Plan your trip with our must-dos and useful tips.
Search for travel information
Select your location

For a personalized experience, choose your country or region. You'll have access to offers, packages and services dedicated to you.

  • Australia (AUD)
  • France (EUR)
  • French Polynesia (XPF)
  • Germany (EUR)
    Flag of Germany
  • Italy (EUR)
  • Japan (JPY)
  • New Zealand (NZD)
  • United States/Canada (USD)
  • Other - English (EUR)
    flag_international
  • Other - Spanish (EUR)
    flag_international
Image
Air Tahiti Nui Premium economy crew
Breadcrumb
  1. Home
  2. Passenger services and assistance

Passenger services and assistance

We're here to serve you...

Traveling with your family or your pet? Do you need special assistance? Air Tahiti Nui aims to provide the best possible travel comfort to all our passengers. In this section, you'll find information, useful tips and a description of the services offered by Air Tahiti Nui.

Image
Special assistance
Air Tahiti Nui is an airline that is careful and sensitive to the well-being of its passengers. Thus, we offer you a special assistance service according to your needs in order to accompany you serenely and comfortably throughout your trip.
Image
passagers arrivant à bord
Family and children
Our main priority is to ensure your well-being and safety: personalized services, special meals, kit for children, baggage, strollers, etc. We make sure your family trip is a true moment of pleasure.
Image
Unaccompanied children
For children traveling alone, we have created "Tiare Kids". With this service, your child remains under the supervision of our staff who will ensure his or her safety throughout the trip.
Image
voyage avec animal air tahiti nui
Transporting Pets and Animals
Transportation rules and conditions, fares and prohibited animals... You will find here all the information you need to prepare your trip.
Image
Special meals
Air Tahiti Nui offers a large choice of special meals for passengers with special dietary requirements or for religious reasons.
ATN: Footer menu block
  • About us
    • Our company
    • News
    • Photo & Video Gallery
    • Annual Reports
    • Careers
  • Useful services
    • Contact us
    • Find us
    • Business center
  • Terms & conditions
    • Terms and Conditions
    • Cookie management
    • Privacy policy
    • Legal notice

Download the Air Tahiti Nui App:

Available on Google Play Available on the App Store
Don't miss out!
Receive all our special offers and promotions, discover our destinations and find inspiration for your next trip!

Follow us

  • Facebook
  • Twitter
  • Youtube
  • LinkedIn
  • Instagram
Logo Air Tahiti Nui with flower
© Air Tahiti Nui. All rights reserved 2025.