Traveling with Pets and Service Animals
Do you plan to travel with your pet or service animal? You will find all the necessary information here to help you prepare for your trip including transportation rules and conditions, fares and the list or prohibited animals.
Pets in the cabin
Air Tahiti Nui allows dogs and cats to be carried in the cabin accompanied by their owners on the following flights only:
- Los Angeles / Seattle – Paris
- Paris - Los Angeles / Seattle
- Papeete - Los Angeles / Seattle
- Papeete - Paris.
Conditions for acceptance and transport of animals in the cabin :
- Only cats and dogs that are at least 4 months old and vaccinated are accepted.
- The combined weight of the animal and its carrier must be less than or equal to 8 Kg (about 17.6 pounds),
- The animal must remain in an appropriate pet carrier (either soft or rigid) that can easily fit under the seat in front of you throughout the flight. The pet carrier’s maximum dimensions should be no larger than L40cm x W35cm x H20cm (L15.7in x W13.7 x H7.9in).
- 2 small pets can be transported in the same carrier as long as the total weight is respected (8kg or 17.6 pounds) and that there is enough room in the container for these pets to move easily.
- Availability subject to quota per flight.
For any other animal inquiries, please contact our CARGO department.
- Up-to-date vaccination records
- Valid Health Certificate issued by a veterinarian. The certificate must include the weight, size, and breed of the animal. Please forward the requested document to our reservation service on or after 48 hours before the flight departure.
- Print and complete the mandatory waiver of responsibility and the conditions for bringing a dog or cat into the cabin. You will be asked to present this upon check-in on the day of your departure.
- Ensure compliance with entry requirements for departure, transit, and destination countries. (Please inquire with the relevant administrative departments)
More information on entry requirements:
Transportation fees are based on flight :
- From Los Angeles / Seattle to Paris : 150 US dollars
- From Paris to Los Angeles / Seattle : 150 Euros
- From Papeete to Los Angeles / Seattle : 14 000 XPF
- From Papeete to Paris : 24 000 XPF
More information on entry and departure requirements for pets (cats and dogs)
We remind you that as defined by the French Ministry of Agriculture, Food and Forestry, the transportation of dogs that may be dangerous, i.e. category 1 (attack dogs) and 2 (guard and defense dogs) is prohibited on board our aircraft.
Please refer to the classification list of dangerous dogs of 1st and 2nd categories.
This also applies to a dog crossed with one of these breeds.
- Pitt Bulls,
- American Staffordshire terrier,
- Dogo Argentino,
- Fila Brasileiro,
- German mastiff,
- Majorca mastiff,
- Bordeaux mastiff,
- Neapolitan Mastiff,
- Italian Cane Corso and Tosa, ...
A “service animal” is defined as “an animal individually trained to provide assistance to an individual with a disability”.
This definition excludes all non-trained animals such as emotional support animals, pets and trained animals. The latter will have to comply with the rules for transporting pets in the cabin or in the hold.
Service animals are essential in assisting individuals with diverse challenges including:
- Mobility impairment,
- Post-traumatic stress disorder,
- Psychiatric syndrome,
- Vision impairment and loss of vision.
These exceptional animals perform essential tasks, such as:
- Guiding individuals with visual impairments,
- Alerting those with hearing impairments to important sounds or signals,
- Assisting individuals with limited mobility by retrieving items and aiding in wheelchair movement,
- Sensing and alerting individuals to imminent seizures caused by epilepsy,
- Informing people with diabetes about fluctuations in their blood sugar levels,
- Providing support to individuals who experience dizziness or unsteadiness,
- Reminding individuals with memory loss to take their medication,
- Initiating emergency calls in critical situations.
Conditions for acceptance and transport of Service Animals:
- A maximum of two (2) service dogs or one (1) service cat per passenger is allowed.
- The service animal must be at least 4 months old.
- The animal must be identified by a tattoo or microchip.
- During the flight, the service animal must remain by its owner's feet or on their lap, without encroaching on another passenger's space.
- The hygiene, veterinary care and feeding of the animal are entirely the responsibility of the person accompanying it.
- Air Tahiti Nui reserves the right to decline carriage of service animals that display aggressive behavior and/or represent a direct threat to the well-being and safety of others.
- Required Accessories : a leash (with its harness or collar) and a muzzle are mandatory. An Air Tahiti Nui agent may request that a service animal be kept on a leash and/or muzzled at any time during the trip, if it is deemed necessary for the well-being of other passengers and the crew. Failure to comply with such a request may result in denied boarding.
- Valid Health Certificate or passport issued by a veterinarian. The certificate must include the weight, size, and breed of the animal.
- According to the US DOT 14 CFR Part 382, the following documents (in English only) : “Service Animal Air Transportation Form” and, “Service Animal Relief Attestation Form” . These documents, whether in paper or electronic format, will be required at the Air Tahiti Nui check-in counter on the day of your departure.
- An Import permit issued by the destination country is required. It is the traveler's responsibility to comply with all import requirements regulations of the destination country. If the conditions do not meet Failure to meet the requirements of the destination country, may result in the animal may be refused on being denied entry upon arrival. In this case, the animal may be repatriated to its country of departure at the passenger's expense.