Our optional services and fees

Traveling by plane isn't just about your seat. You might need or want to add additional services to improve your travel experience. That's why we've created a page that shows the rates for all the optional and mandatory services offered by our airline.

Some of the services and fees listed below are only valid on flights operated by Air Tahiti Nui. If your flight is a code share operated by one of our partner airlines, their services and pricing may be different. For more information, visit the website for the airline operating your flight.

 

RESERVATIONS / SALES

Ticketing Fees

 

 

Moana Economy / Moana Premium

Type of Fee

Sales Channels

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Public

Online reservation

XPF 1,000

FREE

EUR 5

FREE

FREE

Public

Phone & email

XPF 3,000

JPY 4,320

EUR 30

FREE

FREE

Public

Commercial agency

XPF 5,000

JPY 4,320

EUR 40

FREE

FREE

Public

Airport ticket office

XPF 5,000

JPY 6,480

EUR 40

USD 50

FREE

Group

Commercial agency/ Phone & email

XPF 4,000

JPY 4,320

EUR 10

USD 30

FREE

Baby

All

FREE

FREE

FREE

FREE

FREE

 

 

 

 

Poerava Business

Type of Fee

Sales Channels

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Public

Online reservation

XPF 1,000

FREE

EUR 5

FREE

FREE

Public

Phone & email

XPF 5,000

JPY 6,480

EUR 30

FREE

FREE

Public

Commercial agency

XPF 7,000

JPY 6,480

EUR 40

FREE

FREE

Public

Airport ticket office

XPF 7,000

JPY 10,800

EUR 40

USD 50

FREE

Group

Commercial agency/ Phone & email

XPF 4,000

JPY 4,320

EUR 10

USD 30

FREE

Baby

All

FREE

FREE

FREE

FREE

FREE

***JPN ATO JPY 6,480/JPY 10,800 for all sale types, regardless of type of client or type of rate.

 

Fees for Ticket Reissue

Date change prior to departure:

 

 

 

Moana Economy / Moana Premium

Type of Rate

Sales Channels

Ticket Type

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Baby

All

Standard

FREE

JPY 4,320

FREE

FREE

NZD/AUD 50

Group

All

Standard

XPF 2,500

JPY 4,320

FREE

FREE

NZD/AUD 50

Public

Commercial agency

XPF 2,500

JPY 4,320

EUR 20*

FREE

NZD/AUD 50

Public

Airport ticket office

XPF 2,500

JPY 6,480

EUR 20*

FREE

NZD/AUD 50

 

 

 

 

 

Poerava Business

Type of Rate

Sales Channels

Ticket Type

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Baby

All

Standard

FREE

JPY 6,480

FREE

FREE

NZD/AUD 50

Group

All

Standard

XPF 2,500

JPY 6,480

FREE

FREE

NZD/AUD 50

Public

Commercial agency

XPF 2,500

JPY 6,480

EUR 20*

FREE

NZD/AUD 50

Public

Airport ticket office

XPF 2,500

JPY 10,800

EUR 20*

FREE

NZD/AUD 50

 

 

Voluntary date change after departure, if airline has been notified in time (subject to applicable rate conditions):

 

 

 

Moana Economy / Moana Premium

Type of Rate

Sales Channels

Ticket Type

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Public

Commercial agency

Standard

XPF 5,000

JPY 4,320

EUR 20*

FREE

NZD/AUD 50

Public

Airport ticket office

Standard

XPF 5,000

JPY 6,480

EUR 20*

FREE

NZD/AUD 50

 

 

 

 

Poerava Business

Type of Rate

Sales Channels

Ticket Type

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Public

Commercial agency

Standard/ Reward

XPF 5,000

JPY 6,480

EUR 20*

FREE

NZD/AUD 50

Public

Airport ticket office

Standard/ Reward

XPF 5,000

JPY 10,800

EUR 20*

FREE

NZD/AUD 50

 

 

Ticket reissue following purchase of an upgrade

 

 

 

All classes

Type of Rate

Sales Channels

Ticket Type

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Public

All

Standard

FREE

Upgrade

award

All

Reward

Upgrade awards are non-refundable once ticket has been issued

Additional changes may result in change fees

 

Refund fees for reward tickets:

Reward tickets are refundable before the ticket is used: XPF 10,000 or equivalent in local currency.

 

Ticket reissue following a name correction1

 

 

 

Moana Economy / Moana Premium

Type of Rate

Sales Channels

Ticket Type

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Public

Commercial agency

Standard

XPF 2,500**

JPY 4,320

EUR 20

USD 50

NZD/AUD 50

Public

Airport ticket office

Standard

XPF 3,500

JPY 6,480

EUR 20

USD 100

NZD/AUD 50

Public

Travel agency

Standard

FREE

JPY 20,000

EUR 20

USD 50

NZD/AUD 50

 

 

 

 

Poerava Business

Type of Rate

Sales Channel

Ticket Type

French Polynesia

Japan***

France- Europe

United States

New Zealand/ Australia

Public

Commercial agency

Standard

XPF 2,500**

JPY 6,480

EUR 20

USD 50

NZD/AUD 50

Public

Airport ticket office

Standard

XPF 3,500

JPY 10,800

EUR 20

USD 100

NZD/AUD 50

Public

Travel agency

Standard

FREE

JPY 20,000

EUR 20

USD 50

NZD/AUD 50

 

1: The only eligible changes are reversal of first/last names, changing a maiden name to a married name, and typing errors.

* France/Europe: There is no charge if the initial ticket was issued by an Air Tahiti Nui agency, whether at the airport, in a commercial agency, by phone, on our online reservations site, or at a major retailer.

**French Polynesia There is no charge within 48 hours if the initial ticket was issued through our online reservations site.

***Japan: If the ticket is issued by the ATO, JPY 6,480/JPY 10,800 for any changes, regardless of type of client or type of rate.

 

Time to Think

Service

All passenger types

Details

Hold my Fare

 

XPF 1,800

(15 euros)

When you reserve online, Air Tahiti Nui gives you the option of taking time to think. For 72 hours, your reservation and price will be saved and guaranteed! More information on: Hold my Fare.

BUYING AND TRANSFERRING CLUB TIARE MILES

Buying Miles

Fee per block of 2,000 miles purchased

XPF

USD

EUR

NZD

AUD

JPY

XPF 6,000

USD 60.00

EUR 50.00

NZD 80.00

AUD 80.00

JPY 6,400

 

 

For more information, visit our Buy Miles page.

Transferring Miles

Fee per block of 2,000 miles transferred

XPF

USD

EUR

NZD

AUD

JPY

XPF 3,000

USD 30.00

EUR 25.00

NZD 40.00

AUD 40.00

JPY 3,200

 

For more information, visit our Transfer Miles page.

SPECIAL REQUESTS

Unaccompanied Minor Assistance (UM)

Service

Departing from

Arriving in

One-way fee

UM

Papeete

Los Angeles

XPF 11,000

Papeete

Paris

XPF 12,000

Papeete

Auckland

XPF 4,000

Papeete

Tokyo

XPF 16,000

Los Angeles

Papeete

USD 100.00

Los Angeles

Paris

USD 150.00

Los Angeles

Auckland

USD 150.00

Paris

Los Angeles

EUR 130.00

Paris

Papeete

EUR 100.00

Auckland

Papeete

NZD 50.00

Auckland

Los Angeles

NZD 210.00

Tokyo

Papeete

JPY 16,000

 

For more information, visit the UM Service section.

 

Travel With Your Pet

Air Tahiti Nui only allows pets to be transported in the cabin with their owners on the following flights: between Los Angeles and Paris / from Papeete to Los Angeles / from Papeete to Paris.

Service

Departing from

Arriving in

One-way fee

In-cabin pet

Papeete

Los Angeles

XPF 14,000

Papeete

Paris

XPF 24,000

Los Angeles

Paris

USD 150

Paris

Los Angeles

EUR 150

 

This prix covers one cage, and is valid for two animals if transported in the same cage.

For more information, visit the In-Cabin Pets section.

 

Additional Seat

An additional seat is billed at 100% of the public rate, available pre-tax and pre-fuel charge (basic Adult or Child rate, depending on passenger type; ticketing fees are not charged on the additional seat).

You will receive the baggage allowance and miles associated with the additional seat according to your Club Tiare status.

"A La Carte" Preassigned Seats

General Policy:

The rates below are applicable on all flights operated on or after October 1st, 2019:

Between

And

PREFERENCE seats

EXTRA COMFORT seats

Los Angeles

Paris Charles de Gaulle

Auckland

 Papeete

USD 30

USD 80

 

Exceptions:

 

PREFERENCE seats

EXTRA COMFORT seats

Booking class Y / M / K / H

FREE

Additional charge

Club Tiare GOLD Member

FREE

Club Tiare SILVER Member

Additional charge - 50% off

Passengers with Disabilities (using a wheelchair, visually impaired/blind, hard of hearing/deaf, traveling with a service or emotional support animal, or developmentally disabled).

See terms and conditions.

FREE

 

For more information, visit our A La Carte Seating page.

Other Special Requests

Service

All passenger types

Cradles for babies

FREE, see terms and conditions.

Transporting a service or emotional support animal (dog or cat only)

FREE, see terms and conditions

 

 

BAGGAGE POLICY

Excess Baggage Rates

Have you exceeded your baggage allowance?

You will find below the applicable rates according to type of excess baggage and your itinerary.

For more information, visit the Baggage Policy section on our website.

Between

And

Country of origin for your trip

Cur-rency

Per extra bag

Heavy baggage¹* (23≤32kg)

Oversized baggage¹ (height + length + width >158cm and <200cm)

Rate per kg, when applicable²

FRENCH POLYNESIA

AUSTRALIA, NEW CALEDONIA, NEW ZEALAND, USA, NORTH AMERICA, CANADA

ALL except the USA and CANADA

XPF

8,000

12,000

2,000/kg

France

ALL

10,000

OTHER DESTINATIONS

ALL

12,000

14,000

The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada

USA

USA

USD

80

120

20/kg

CANADA

CANADA

CAD

100

150

25/kg

FRANCE, EUROPE, AFRICA, MIDDLE EAST

USA, FRENCH POLYNESIA, JAPAN

ALL except the USA

EUR

85

100

20/kg

OTHER DESTINATIONS

ALL

100

120

The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada

USA

USA

USD

100

120

20/kg

CANADA

CANADA

CAD

130

150

25/kg

NEW ZEALAND

AUSTRALIA, FRENCH POLYNESIA, JAPAN

ALL

NZD

120

150

25/kg

USA, CANADA, OTHER DESTINATIONS

ALL except the USA and CANADA

200

250

The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada

USA

USA

USD

145

100

20/kg

CANADA

CANADA

CAD

180

200

20/kg

AUSTRALIA

USA, NEW ZEALAND, FRENCH POLYNESIA, USA, JAPAN - ASIA

ALL except the USA

AUD

120

150

20/kg

OTHER DESTINATIONS

ALL

200

250

The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada

USA

USA

USD

90

100

15/kg

CANADA

CANADA

CAD

120

150

20/kg

NEW CALEDONIA

FRENCH POLYNESIA, USA

ALL except the USA and CANADA

XPF

10,000

12,000

2,000/kg

OTHER DESTINATIONS

ALL

16,000

20,000

The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada

USA

USA

USD

100

120

20/kg

CANADA

CANADA

CAD

130

150

25/kg

JAPAN, ASIA

FRENCH POLYNESIA

ALL

JPY

10,000

12,000

2,000/kg

OTHER DESTINATIONS

ALL except the USA and CANADA

20,000

24,000

The table below applies to itineraries departing from or arriving at a final destination in the United States or Canada

USA

USA

USD

185

220

18/kg

CANADA

CANADA

CAD

230

280

23/kg

¹ If your bag weighs over 32kg or measures over 200cm (height + length + width), please contact our freight service.

* Only applicable for passengers traveling in Moana Economy Class and Moana Premium Class

² Air Tahiti Nui's baggage allowance is calculated by the number of bags or "Piece Concept," shown as the "PC" number indicated on your electronic ticket. Other airlines may calculate their baggage allowance by weight or "Weight Concept," shown as the number of kg indicated on your electronic ticket. Please check your ticket to verify your baggage allowance.

Please note: The US Department Of Transportation and Canadian Transportation Agency require that the Most Significant Carrier's baggage allowance and oversize baggage fees be applied to the entire air journey (round trip), including layovers, for all itineraries departing from or arriving in the United States or Canada.

Sports Equipment

AUTHORIZED

TYPE OF EQUIPMENT

TRANSPORT CONDITIONS

COMMERCIAL POLICY

Checked baggage

Golf or diving equipment

Surfboards, kneeboards, bodyboards, kiteboards or paddleboards.

 

23kg maximum, under 250cm in length

FREE to check in addition to your baggage allowance

Over 250cm in length

Must be transported by freight

Over 23kg

Excess baggage fees will apply.

Fishing poles or paddles.

5kg maximum, under 250cm in length. Must be transported in a hard-shell container.

FREE to check in addition to your baggage allowance

  • Snow skiing equipment, snowboards,
  • Waterskiing equipment, wakeboards
  • Paragliding equipment,
  • Hang gliding equipment,
  • Sailboards
  • Fishing equipment (except fishing poles)
  • Bicycles (disassembled)
  • Tennis Equipment

If your equipment is in excess of your baggage allowance, excess baggage charges will be applied.

FREE to check within the limits of your baggage allowance

Carry-on

Fishing poles

Telescopic fishing rods (less than 115cm in length, under 5kg), without reel or other accessories.

FREE to carry on within the limits of your baggage allowance

 

Important: All sports equipment must be transported in an appropriate container. The size and weight limits indicated below include the container. The additional baggage allowance for sports equipment is only valid on flights operated by Air Tahiti Nui.

For more information on sports equipment, visit our website.

ONLINE CHECK-IN

Air Tahiti Nui offers a FREE online check-in service, available on its website from 36 hours to 5 hours prior to departure of each flight.

AIRPORT SERVICES

Lounge Pass

Departing from

Details

Papeete

Los Angeles

Paris CDG

Tokyo Narita

Auckland

XPF 5,000

USD 60

EUR 60

JPY 7,600

NZD 60

Rates applicable per adult or per child. Each child must be accompanied by an adult over 21 years of age in Los Angeles, over 20 years of age in Japan, and over 18 years of age at other stopover locations.

Free for babies traveling with an adult who has purchased the service. More information on: Lounge Pass

 

Priority Pass

Departing from

Details

Papeete

Los Angeles

Paris CDG

Tokyo Narita

Auckland

XPF 5,000

USD 60

EUR 60

JPY 7,600

NZD 60

Rates charged per adult. Child fee: 75% of the adult fee.

Free for babies traveling with an adult who has purchased the service. More information on: Priority Pass

 

 

Upgrading at the Airport

From

To

Currency

From Moana Economy Class to Moana Premium Class

From Moana Premium Class to Poerava Business Class

From Moana Economy Class to Poerava Business Class

Papeete

Los Angeles

XPF

50,000

75,000

126,000

Los Angeles

Papeete

USD

600

1,090

1,460

Paris

USD

600

1,040

1,400

Auckland

USD

1,000

1,420

1,900

Paris

Los Angeles

EUR

500

940

1,250

Auckland

Los Angeles

NZD

1,000

1,420

1,900

  • These upgrades are only valid on flights operated by Air Tahiti Nui. They can be purchased at the airport on the day of your departure when the check-in counters are open, subject to availability.
  • Only clients who are Air Tahiti Nui, American Airlines, Qantas or Air New Zealand ticketholders with a TN flight number are eligible for this service.
  • Babies, children and adults are subject to the same fees.

ON-BOARD SERVICES

Included Services

Service

Standard fee

Details

On-board meals

FREE

Visit our Special Meals page for more details on the food available on board.

On-board snacks

FREE

Sandwiches, cookies, instant soups, etc.

Alcoholic beverages

FREE

Beer, wine and cocktails are free in all transportation classes. They are served only to passengers who meet the legal minimum age requirements in their country of citizenship.

On-board entertainment

FREE

A selection of movies, games, magazines and other in-flight entertainment, excluding Wi-Fi.

Entertainment headsets

FREE

Headsets will be distributed free to allow you to enjoy the entertainment options.

Blanket, pillow and amenity kit

FREE

For your comfort, we are pleased to offer you a kit with multiple accessories. A blanket and pillow are also available for your use throughout the flight.

 

 

Additional Optional Services

Service

Departing from

Details

Papeete

Los Angeles

Paris CDG

Tokyo Narita

Auckland

"Délices and Champagne"

XPF 7,000

USD 70

EUR 60

JPY 7,600

NZD 95

Air Tahiti Nui provides the option of purchasing gourmet services to celebrate your special occasion: wedding anniversaries, honeymoons, birthdays, etc.

This service is only available to passengers who meet the minimum age requirements in their country of citizenship.

More information on: Délices and Champagne.

 

On-Board Wi-Fi

Visit our On-Board Wi-Fi page for more details.

Packages are valid for 24 hours

The packages below allow you to connect to the Wi-Fi service until the given volume of data has been used up, within a window of 24 hours following your initial connection.

Once you have disconnected from the Wi-Fi service, or at the end of your 24-hour period, any unused megabytes (MB) are lost and cannot be reimbursed.

 

Package

Volume

Price

This package allows you to:

MAEVA

10 MB

USD 9

  • Check your emails

IAORA

20 MB

USD 15

  • Check your emails
  • Surf the web

FENUA

50 MB

USD 29

  • Check your emails
  • Surf the web
  • Download small attachments

WARNING: You must create a customer account in order to reconnect to the Wi-Fi service after disconnecting, or to connect from another device during the flight using the same session.

Package valid for 4 months

The package below allows you to connect to the Wi-Fi service until the given volume of data has been used up, and within a window of 4 months following your initial connection.

If you create a customer account, any megabytes (MB) purchased during the flight and not used may be used on your next flight operated by AIR TAHITI NUI and equipped with our Wi-Fi service within 4 months following the date of purchase of the package.

Any unused megabytes (MB) will be lost and cannot be reimbursed once you have disconnected from the Wi-Fi service (if you have not created a customer account) or reached the end of the 4-month period.

Package

Volume

Price

This package allows you to:

NUI

200 MB

USD 49

  • Check your emails
  • Surf the web
  • Download larger attachments (for example, photos)

WARNING: You must create a customer account in order to reconnect to the Wi-Fi service after disconnecting, or to connect from another device during the flight using the same session.