Covid-19 Ticketing and Travel Update – Air Tahiti Nui | Effective from September 14, 2020

Rebooking extended to on or before 31 December, 2021

 

Ia Orana

Dear Traveler, Dear Guest,

 

Here is the latest update on Air Tahiti Nui flights, schedule changes and rebooking of tickets as of September 14th, 2020.

 

Flight Schedules and Operations:

In light of international travel and safety measures taken by the Presidency of French Polynesia and the High-Commissioner of the French Republic in French Polynesia, as well as restrictions in the United States, New Zealand, Australia and the European Union, entrance only for residents, quarantines and restriction of domestic and international flights, Air Tahiti Nui informs you that effective from March 18th, through November 2020 the Company is not able to operate its normal flights between LAX and Paris, and LAX and Auckland, New Zealand.

LAX-Tahiti flight operations resumed from July 15th, 2020, subject to Government directives and entry conditions to French Polynesia.

 

For more information please refer to Air Tahiti Nui’s website or this link:

https://www.airtahitinui.com/us-en/french-polynesia-entry-requirements-air-tahiti-nui-flight-schedule-0

 

The schedule from July 15th onwards is subject to change and all passengers must reconfirm their reservation at least 72 hours prior to departure, if not earlier.

 

Rebooking your flights:

For all tickets originally scheduled for travel 12 March – 31 December 2020, and impacted by a flight cancellation or schedule change may rebook as follows:

  • New travel may commence on or before December 31st, 2021.
  • Tickets for the new travel date must be issued before January 15th, 2021, or before ticket expiration—whichever come first.
  • Change fee is waived.
  • New booking must be for the same itinerary, booking class, and cabin.
  • There may be an increase in tax or surcharge to be collected for the new travel dates.
  • Original ticket fare rules apply.
  • Please contact your travel professional or Air Tahiti Nui for more details. Seats may not be available on every flight and booking class restrictions apply.

 

For all tickets originally scheduled for travel 12 March-31 December 2020, and impacted by a flight cancellation with travel on or after 01 January, 2022:

  • New travel must be booked by 15 January, 2021.
  • One date change fee is waived.
  • Ticket must be reissued prior to expiration, or before January 15th, 2021.
  • Please note the new booking must be for the same itinerary, booking class, and cabin.
  • There may be an increase in tax or surcharge to be collected for the new travel dates.
  • Original ticket fare rules apply.
  • Please contact your travel professional or Air Tahiti Nui for more details. Seats may not be available on every flight and booking class restrictions apply.

Change of Destination:

  • Changing destination permitted on TN operated flights only.
  • There may be an increase in airfare, tax or surcharge to be collected for the new itinerary.

 

Covid-19 Test:  In case of positive or late test results:

The Government of French Polynesia, in conjunction with the High Commissioner of France, has established various entry requirements for anyone visiting from July 15, 2020. This includes a PCR Covid-19 test, no more than three days prior to departure on a nonstop flight to Tahiti. If the test is positive, boarding will be denied, and these conditions will apply to rebooking your flights:

  • New travel may commence on or before December 31st, 2021.
  • Tickets for the new travel date must be issued before September 30th, 2020.
  • Date change fee is waived.
  • Ticket must be reissued prior to expiration.
  • Please note the new booking must be for the same itinerary, booking class, and cabin.
  • Normal fare rules apply except: min/max stay and stopover conditions are waived.
  • There may be an increase in tax or surcharge to be collected for the new travel dates.
  • A full refund may be refunded upon submission of a copy of the COVID-19 test result to ATN.
  • Please contact your travel professional or Air Tahiti Nui for more details. Seats may not be available on every flight and booking class restrictions apply.

 

 

Note – Rules are subject to change as the situation evolves.

 

Air Tahiti Nui call center may be reached pdt, Monday – Friday, 7:00 AM - 5:30 PM ; Saturday 10:30 AM - 6:00 PM at 1 877 824 4846 or by email at res.us@airtahitinui.com.

 

We sincerely apologize for this situation and look forward to seeing you onboard one of our flights in the near future.

 

Māuruuru roa

(Thank You)