flight attendant with mask

Mandatory French Polynesia Entry Requirements and Sanitary Measures on Board and at Airports

We are pleased to note that French Polynesia is Covid-19 free. Accordingly, it will reopen to international tourism on July 15th, 2020.

In order to keep French Polynesia Covid-19 free, the Government has established strict entry requirements. These conditions of entry and stay in the country are applicable to all travelers arriving by air (except Covid-19 testing, children 5 and under exempt).

 

Starting from July 15th, 2020:

  • Quarantine measures will be lifted and French Polynesia’s borders will re-open to international tourism from all countries. All travelers (except Covid-19 testing, children 5 and under exempt) will be subject to the following mandatory conditions.
    • Prior to boarding:
      • Proof of a negative Covid-19 test (RT-PCR) molecular laboratory test, carried out within three days prior to their international air departure (e.g. if the flight departs on a Monday at 11pm, the passenger needs to take the test the preceding Friday).
      • RT-PCR Covid-19 test is mandatory for all passengers 6 years of age or older. The test has to be a molecular SARS-CoV-2 genome detection for Covid-19 by Reverse Transcriptase-Polymerase Chain Reaction (RT-PCR) performed by a qualified professional.
      • The document with the results of this test must clearly state:
        • A negative result
        • Test type being RT-PCR
        • Date test taken
        • Name of individual/passenger
        • The medical document must be issued by a Doctor, Hospital or Medical Clinic and must be presented to airline staff upon check-in prior to boarding the flight to French Polynesia.
           

Please note that Antigen, Antibody, Self Testing or Rapid Tests of any kind, including rapid RT-PCR tests such as the Abbott ID* (ID Now Rapid tests accepted up to August 8th) are not accepted by the Health Authorities of French Polynesia and aircraft boarding will be denied.

 

Information on where to get a Covid-19 test within the Southern California area, or the rest of the US can be found on this webpage: https://www.airtahitinui.com/us-en/covid-19-testing-entry-french-polynesia-0
 

  • Complete the online Heath Document Etis.pf and obtain a receipt and authorization to travel. Present the receipt of the health registration from the Etis.pf platform (Electronic Travel Information System). A printout of this authorization receipt must be presented upon check-in together with the test results in order to be able to board the flight to French Polynesia and these documents will need to be presented upon arrival at Tahiti’s Faa’a international airport and carried with you while in Polynesia.
  • A traceability form distributed during the flight should be filled up and kept and carried with you while in Polynesia.
  • Required travel insurance or sign a declaration assuming all associated medical, confinement, or repatriation costs, should they fall ill during their stay.
  • During the stay:
    • Self-test 4 days after arrival in The Islands of Tahiti. Click here to view instructional video.
      All passengers over six years of age will be given a kit and will be required to carry out a self-sampling test four days after arrival and return it within the time limit and place indicated on the materials provided.

 

Full details are posted on the Tahiti Tourisme website found here: https://tahititourisme.com/en-us/covid-19/?

 
Customers who fail to comply with any of the above mandatory health measures will not be allowed to board.

Resuming our flights is essential for the Polynesian economy and for our families. Despite this, Air Tahiti Nui is aware of the importance of protecting the Polynesian islands from the COVID-19 epidemic. Your well-being and your security are therefore more than ever at the center of our priorities. We collaborate with health authorities, airports and suppliers to observe these commitments throughout your journey.

Physical distance

The sanitary measures adopted by Air Tahiti Nui and the airports actively contribute to limiting the spread of the virus. The specific measures to maintain physical distance in all waiting areas must be respected and include ground markings and signage. The contactless check-in counters are also designed to limit the risks.
Passenger boarding will be progressive. Depending on the infrastructure of the departure airport, we will start the boarding for passengers from the front of the aircraft to the rear or from the rear of the aircraft to the front. We are also sequencing the boarding by calling each row of seats and thus avoiding passengers waiting in the aisles.

Mandatory mask

Masks are compulsory for everyone at the airport. The wearing of a surgical mask is required on board, for the entire duration of the flights and for all passengers, excluding children under 11. Failure to comply with this measure on board is considered an offense and will be subject to penalty. All our crews on board and on the ground are also equipped with surgical masks.

Air Tahiti Nui flight attendant with mask
air tahiti nui onboard sanitary kit

Sanitary kit

Air Tahiti Nui provides its customers with a health kit including 2 surgical masks, a bottle of hydroalcoholic gel and disinfectant wipes.
To ensure proper hygiene in airports, hydroalcoholic gel dispensers are also available throughout your journey.

Reinforced cleaning and disinfection measures

The hygiene on board is at the center of our priorities. The procedure for cleaning and disinfecting our devices is reinforced at the start and at the finish of each route, using specific measures against the coronavirus. Thorough cleaning of our cabins and strict sanitary rules imposed on our various suppliers also allow us to limit the risks of contamination via our equipment and services on board.
During the flight, our crews are taking care of the cabins, with more frequent cleaning of all common areas using a specific disinfectant. Passengers are requested to limit their movements on board as much as possible in order to maintain physical distance and the cleanliness of the cabins.

flight crew cleaning screen with new hygiene measures
onbaord air filtration

Cabin air filtration

Our latest generation 787-9 Dreamliner aircrafts are equipped with a high-performance air filtration system, effective for removing particles, bacteria and viruses. The cabin air flow does not circulate from one row to the other, and the air is renewed every 2 to 3 minutes.
This system is equipped with filters identical to those employed in hospitals and manage to capture and block up to 99.995% of bacteria and viruses in the cabin. This air purification system guarantees a significant reduction in the risk of contamination by air on board. However, to avoid any risk, we ask our passengers to wear a mask for the entire duration of the flight.

Hygiene on board

Simplified on-board services

The on-board catering offer has been simplified in order to limit contact. The aperitif and meal services are combined. Meals are provided in a single passage in all travel classes and concentrated in a single tray service, including desserts for Business class. The choice of wines and drinks is also reduced with the same purpose: limiting interactions and serving time. Finally, the choice of special meals is also limited in order to facilitate the service on board.
For the same purpose, the magazines on board are removed, excluding the safety sheet, modified for single use only. However, a selection of press and magazines, in-flight magazines and meal service menus can be viewed on our on-board entertainment system.
The duty-free service on board is suspended. However, this service remains available at the airport shop upon your arrival in Tahiti.

Lounge Access

Due to the health crisis and airport movements, the lounge access is available only at Papeete Tahiti International airport.

Reserve a Lounge Pass

lounge air tahiti nui faaa airport