flight attendant with mask

Health & Safety Measures

Air Tahiti Nui is aware of the importance of protecting the Polynesian islands from the COVID-19 epidemic. Your well-being and security are therefore at the centre of our priorities more than ever before. We collaborate with health authorities, airports, and suppliers to observe these commitments throughout your journey.

Physical distancing

The sanitary measures adopted by Air Tahiti Nui and the airports actively contribute to limiting the spread of the virus. The specific measures to maintain physical distance in all waiting areas must be respected and include ground markings and signage. The contactless check-in counters are also designed to limit the risks.

Mandatory mask

Masks are compulsory for everyone at the airport. The wearing of a mask is required at airports and on board, for the duration of the flight for all passengers, excluding children under 11 years. Failure to comply with this measure on board is considered an offense and will be subject to penalty. All our crew on board and on the ground are also equipped with surgical masks.

Air Tahiti Nui flight attendant with mask
air tahiti nui onboard sanitary kit

Sanitary kit

Air Tahiti Nui provides customers with a health kit including 2 surgical masks, a bottle of hydroalcoholic gel and disinfectant wipes.

To ensure proper hygiene in airports, hydroalcoholic gel dispensers are also available throughout your journey.

Cleaning and disinfection measures

The hygiene on board is at the centre of our priorities. The procedure for cleaning and disinfecting our devices is reinforced at the start and at the finish of each route, using specific measures against the coronavirus. Thorough cleaning of our cabins and strict sanitary rules imposed on our various suppliers also allow us to limit the risks of contamination via our equipment and services on board.

During the flight, our crew are taking care of the cabins, with more frequent cleaning of all common areas using a specific disinfectant. As an example, our bathrooms are cleaned every 30 minutes. Passengers are requested to limit moving around the cabin as much as possible in order to maintain physical distance and the cleanliness of the cabins.

flight crew cleaning screen with new hygiene measures
onbaord air filtration

Cabin air filtration

Our latest generation 787-9 Dreamliner aircraft are equipped with a high-performance air filtration system, effective for removing particles, bacteria and viruses. The cabin air flow does not circulate from one row to the other, and the air is renewed every 2 to 3 minutes.

This system is equipped with filters identical to those employed in hospitals and manage to capture and block up to 99.995% of bacteria and viruses in the cabin. This air purification system guarantees a significant reduction in the risk of contamination by air on board. However, to avoid any risk, we ask our passengers to wear a mask for the entire duration of the flight.

Hygiene on board

Simplified on-board services

The on-board catering offer has been simplified to limit contact. The aperitif and meal services are combined. Meals are provided in a single passage in all travel classes and concentrated in a single tray service, including desserts for Poerava Business class. The choice of wines and drinks is also reduced with the same purpose: limiting interactions and serving time. Finally, the choice of special meals is also limited to facilitate the service on board.

For the same purpose, the magazines on board have been removed, excluding the safety card - modified for single use only. However, a selection of press and magazines, in-flight magazines and meal service menus can be viewed on our entertainment system. The duty-free service on board is suspended. However, this service remains available at the airport shop upon your arrival in Tahiti