If your flight is cancelled, you will be re-booked on another Air Tahiti Nui when possible.
The refund is subject to the fare conditions specified on the e-ticket.
In case your ticket is refundable, you will get a refund without penalty fees.
If your ticket is non-refundable, issued before March 16, 2020 for a trip scheduled between March 18 and June 30, 2020, you have the option to change it without penalty or change fees, and subject to booking class availability. Where the original booking class is not available the booking agent should contact the airline for instruction . The trip must take place in the same cabin and on the same itinerary. The new travel date must be scheduled by December 31, 2021. You have until September 30, 2020 to make this change.
If your ticket is non-refundable and issued before March 16, 2020 for a trip scheduled between May 01 and May 31, 2020, you have the option to change it without penalty or change fees and within the limit of available seats in the same fare range as your original ticket on the new travel date. The new travel date must be scheduled by December 31, 2021.
For any ticket from/to the 17 countries on the list below* issued before March 16, 2020 and for a trip scheduled before June 30, 2020, you have the option to change it without penalty or change fees and within the limit of available seats in the same fare range as your original ticket on the new travel date. The new travel date must be scheduled by December 31, 2021.
*China, Cambodia, Hong Kong, India, Japan, Macau, Malaysia, Nepal, Vietnam, South Korea, Singapore, Sri Lanka, Taiwan, Thailand, Philippines, Italy, Iran