Covid-19 Ticketing and Travel Update – Air Tahiti Nui | Effective from June 15, 2020

Rebooking extended to on or before 31 December, 2021

 

Ia Orana

Dear Traveler, Dear Guest,

 

Here is the latest update on Air Tahiti Nui flights, schedule changes and rebooking of tickets as of June 15th, 2020.

 

Flight Schedules and Operations: Force Majeure impact on flight schedules

In light of international travel and safety measures taken by the Presidency of French Polynesia and the High-Commissioner of the French Republic in French Polynesia, as well as restrictions in the United States, New Zealand, Australia and the European Union, some of which include compulsory repatriation of all non-residents to their home Country, entrance only for residents, quarantines  and restriction of domestic and international flights, Air Tahiti Nui informs you that effective from March 18th, through July 14th, 2020 the company is not able to operate its normal flights, with the exception of special charters.

Flight operations between Los Angeles and Tahiti will resume from July 15th, 2020, from the United States, subject to government directives.  For information please refer to Air Tahiti Nui’s website or this link:

https://www.airtahitinui.com/us-en/flash-french-polynesia-open-july-15th-air-tahiti-nui-lax-flights-july-16th

 

The schedule from July 15th onwards is subject to change and all passengers must reconfirm their reservation at least 72 hours prior to departure, if not earlier.

 

Rebooking your flights:

If your tickets were issued on or beore March 16th, 2020 for travel from March 12th through July 15th, 2020 you may rebook new travel dates as follows:

  • New travel may commence on or before December 31st, 2021.
  • Tickets for the new travel date must be issued before September 30th, 2020.
  • Change fee is waived.
  • Ticket must be reissued prior to expiration.
  • New booking must be for the same itinerary, booking class, and cabin.
  • There may be an increase in tax or surcharge to be collected for the new travel dates.
  • Please contact your travel professional or Air Tahiti Nui for more details. Seats may not be available on every flight and booking class restrictions apply.

 

If your tickets were issued on or before September 30th, 2020 for travel on or after July 16th, 2020 you may rebook new travel dates as follows:

  • New travel may commence on or before December 31st, 2021.
  • Tickets for the new travel date must be issued before September 30th, 2020.
  • Change fee is waived.
  • Ticket must be reissued prior to expiration.
  • Please note the new booking must be for the same itinerary, booking class, and cabin.
  • Normal fare rules apply except: min/max stay and stopover conditions are waived.
  • There may be an increase in tax or surcharge to be collected for the new travel dates.
  • Please contact your travel professional or Air Tahiti Nui for more details. Seats may not be available on every flight and booking class restrictions apply.

 

In case of Denied Boarding due to Covid-19 positive test

The Government of French Polynesia, in conjunction with the High Commissioner of France, has established various entry requirements for anyone visiting from July 15, 2020. This includes a PCR Covid-19 test, no more than 72 hours prior to departure on a nonstop flight to Tahiti. If the test is positive, boarding will be denied, and these conditions will apply to rebooking your flights:

  • Ticket is fully refundable upon presentation of Covid-19 positive test result.
  • New travel may commence on or before December 31st, 2021.
  • Tickets for the new travel date must be issued before September 30th, 2020.
  • Change fee is waived.
  • Ticket must be reissued prior to expiration.
  • Please note the new booking must be for the same itinerary, booking class, and cabin.
  • Normal fare rules apply except: min/max stay and stopover conditions are waived.
  • There may be an increase in tax or surcharge to be collected for the new travel dates.
  • Please contact your travel professional or Air Tahiti Nui for more details. Seats may not be available on every flight and booking class restrictions apply.

 

 

Air Tahiti Nui call center may be reached Monday – Friday, PDT, 7:00 AM- 5:30 PM  at 1 877 824 4846 or by email at res.us@airtahitinui.com. The Call Center is closed on weekends.

 

We sincerely apologize for this situation and look forward to seeing you onboard one of our flights in the near future.

 

Māuruuru roa

(Thank You)